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Community Corner

Community Update

After inquiring about Nova Liquidations service and requesting some information, this is the verbatim e-mail response I received from Chris Fultz, co-owner:

"at first i thought your list of questions was a joke, but then i realized that you probably have no idea how essential a golden reputation is in this business.....especially if your clients include some of the most powerful attorneys, real estate agents and trust officers in the mid-atlantic. You also don't understand that virtually every estate we handle has a net worth well over 1M since DC is surrounded by 5 of the richest zip codes in the country.....essentially everyone here thinks they are special, and just looking for an opportunity to sue someone.

You could easiliy check our references through the BBB or Angie's list or through the ASEL, all of which vet our integrity annually. But save your energy because if you can't trust us, then we don't trust you.

I suggest you contact another company...one that has time to jump through your hoops, but beware, if they have time to deal with you, they probably arn't as busy and therefore as reputable as the rest of us."

I replied that Mr. Fultz should be ashamed of himself for his reply to which I received the following response:

"Ashamed, really? Only those who say that are the "do as I say, not as I do" people.

Please stop harassing us. In 11 years of business working with billionaires down to true trash jobs, we KNOW the crazies, the neurotics, and the ones who have NO idea of the value of items, it IS our perogative to say "NO!" and as two highly educated men, it is safe to say that we can see the red flags within emails like yours.

As a matter of record, only those good companies in the D.C. area will take a sale that has at least $10,000 in sales and charge upwards of 40% commission with you bearing the trash cost on your own. You very may well be laughed at by the other 5 firms as well."

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