Alexandria Yellow Cab
703-549-2500
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Alexandria Yellow Cab is a full-service transportation and taxi company with more than 260 operating cabs. The company accepts all major credit cards and offers a wide range of services for clients, including the “Alexandria Yellow Card," a card program that provides easy access for clients to control ground transportation expenses. The company offers 24-hour service and can take customers to and from anywhere in the city of Alexandria and the Washington metro area, including Dulles, Reagan-National, and Baltimore-Washington International airports. Other services include non-smoking cabs, reservations and deliveries as needed. Call for more information or to schedule service.
- Reach: Local
- Transportation: Taxi/limo
- Payments accepted: American Express, Cash, Discover, MasterCard, Visa
- Cars: Standard
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Arrived 25 minutes late. It was pointless to make an online reservation 2 days prior. I made my reservation for 4:10am and at 4:05am, I received a text saying that the taxi was not yet on its way and that I should call to check the status. The phone process was also a joke. It said that I was next in line and after 5 minutes, it said that they were busy and that I should try back later. I tried calling back and was put on hold for another 2 minutes after the automated service said that there were zero callers ahead of me. When I finally spoke to the dispatcher, he asked for all of my information (as if to be starting a completely new dispatch) and said that the driver was on his way and before he hung up, I asked him how long it would take and his reply was 4-5 minutes. We decided to drive ourselves and preceded to get in the car and drive off when I got an automated call saying that our taxi was outside of our door. When the cab finally arrived, the driver had poor customer service and didn't even greet us or apologize for arriving 25 minutes late nor did he help with our bags.